We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If any item is not in its original condition, is damaged or missing parts we will not issue a refund or exchange.Īny item that is returned more than 30 days after delivery, we will not accept. It must also be in the original packaging.Please do not send your purchase back before contacting us. To be eligible for a return, your item must be unused and in the same condition that you received it. Whether it is a return or an exchange, a return label is not provided when submitting a Request Authorization, including international orders. If returning more than 4 pieces we will contact you and confirm a restocking fee before shipping out your order. Please keep in mind that we do no profit from the restocking fee and it is solely to ensure our low prices. We charge a 20% restocking fee for returned dresses or you can choose a store credit and will receive the full amount. Returns and Exchanges must be requested within 5 days of receiving the order. To return or exchange your dress, a return authorization is required. Please allow us 3-5 business days to process and ship your exchange. Our turnaround time for exchanges is fast to make sure you have your dress in time. There is no restocking fee for exchanging a dress. Thank you for your cooperation.We understand that when you need to exchange a dress, you would like to have your dream dress asap. You, as our customer must provide your proper shipping details before checkout. May You Fashion is not responsible for missing, damaged, or packages lost in transit. We do not process or deliver orders on weekends or holidays.Ĥ)Estimated Delivery time: To United State take 7-23 Business days may You Fashion’s Store is not responsible for missing, damaged, or packages lost in transit.ģ)Processing: All orders are subject to a 2-5 business day processing prior to shipping, 80% will be done within 24 hours. We recommended keeping your shipping receipts until your return is processed. No refund will be given if the items has missing, no original packaging, used, worn, washed, no tags, products with odors, such as smell perfume, smoke, pet hair, etc.Ģ) Please note: You are responsible for return shipping costs. Please make sure the products are unused and will not affect the secondary sales. *Photo of the shipping label on the package has sent to you, scan it and send to you have to do this?- To make your package recognized quickly and we can refund money to you as soon as possible. *Quantity of each item including item #(for example, items #: 123456) Please also, inform us of the following information, Refunds are for the cost of the product only. Upon our confirmation, they will then issue a refund to you. We will check when we received the package that you have returned. When the tracking information shows it do going back to us, we will refund the product price in 2-3 working days.ī.If it is not same with our descriptions, we will refund you according the problem.ġ) May You Fashion’s Store the unconditionally returns from our customers are acceptable within 7 days from the date your package has been shipped. Return or exchange within 7 days from the delivered dateĪ.If the item with some damage, please take some photos of it, after we confirm with that, we will refund you(maybe part maybe full refund) depending on the circumstances.ī.You choose a correctly size but it not suit for you, please measure the item's size,Ī.if it is the same with our product descriptions, you can ship it back, but you should offer the back and forth shipping fee. Please contact our Customer Service by emailing us for the return address, which where you'll can send the package back to us, and if you have further question. If for any reason you are not satisfied with the items you bought, you can exchange it or ask for refund. When you buy from May Your Fashion’s Store, we want to make you completely satisfied.
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